Service & Solution – network

Cloud Services

Getting the most out of the cloud is not a simple exercise. All services are not created equal. Each has its own requirements in terms of performance, security, control, and availability. You need a clear understanding of where and how cloud computing can most effectively be applied to your portfolio of services. That means you need to weigh cloud against traditional delivery models and select the best service delivery method to get what you need done—at the right cost and in the right amount of time. Delivery models include traditional IT, private cloud, public cloud, and hybrid cloud.

Cloud computing provides rapid access to dynamically scalable and virtualized IT resources. As a new consumption and delivery model, cloud computing is enabling businesses to reduce costs and improve service levels. With its adoption predicted to get wider over the next decade, it will result in a transformation of IT.

We will present a vendor agnostic approach depending on requirements. This is one of the great advantages of cloud where we no longer use one vendor with it’s suite of products that are not necessary best of breed in their individual categories. Whether it be Office 365 or AWS for big data or Salesforce for CRM or the plethora of other providers we can help make the right decisions from planning to execution and integration to management.
Have you considered the following before delving into the cloud:

What pieces of your existing network and security infrastructure will need to be architected to ensure high performance and hardened security?

Which of your applications are the best fit for deployment to a third party cloud provider?

What applications have inherent interdependencies and will performance be hampered moving to the cloud?

Will end user performance be affected and how do your guarantee customer satisfaction if you move to the cloud?

What is your application performance SLA and can your cloud provider support those SLA’s?

What is the agreed upon measure for performance between you and your Cloud provider?

Which applications and OSes need to be updated in order to be “Cloud Ready”?

It doesn’t matter if your moving some or all of your applications to the Public, Private or Hybrid Cloud environments, Network Now can help you in your journey to the Cloud!

Let us help you

IT Support

Network Now has helped hundreds of companies reduce costs, increase revenues, and minimise risk. We specialise in the unique technology needs of professional services firms, non-profit organisations, and small to medium-sized businesses. As a full-service Information Technology provider, we can help you and your organisation by providing:
• IT Support
• IT Consulting
• Strategic planning
• Needs assessments
• Managing and troubleshooting network operations
We are focused on expertise, patience and attentiveness, while staying ahead of the technology curve. Our goal is to provide you and your organisation with the best and most up-to-date technology solutions possible. Let us help you run and grow your business efficiently and cost-effectively

Hourly Support Service

24x7x365 on-call availability
• A dedicated Account Manager who will provide the highest levels of service and support
• A responsive Help Desk accessible via email, telephone, and the Web
• Skilled and certified engineers who can manage every aspect of your network – from desktops and servers to firewalls and connectivity
• A dedicated IT Purchaser who can provide hardware and software quotes plus track software licenses and subscription renewals
• Block hours that you can use toward proactive maintenance and support, troubleshooting, documentation, plus any project work
• Ongoing reports that describe and detail all of the work performed on your behalf
• Full documentation of your network, including network diagrams, software licenses, inventory, and procedures
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Fixed Price Service

• 24/7 continuous monitoring of every aspect of your network, including connectivity, performance and predictive failures, event logs, patches, system changes, system replacement and warranty tracking, APC UPS, firewall availability and performance, antivirus, and intrusion detection. We have thousands of sensors to correctly monitor your environments.
• Automatic alerts to our IT support team when any potential issue affecting your organisation’s productivity is detected
• 24x7x365 on-call availability
• A dedicated Account Manager who will provide the highest levels of service and support
• A responsive Help Desk accessible via email, telephone, and the Web
• Skilled and certified engineers
• A dedicated IT Purchaser who can provide hardware and software quotes plus track software licenses and subscription renewals
• Periodic performance reviews
• Enhanced reporting that outlines the overall health and performance of your network
• Full documentation of your network, including network diagrams, software licenses, inventory, and procedures

Let us help you

IT Consulting

Frequently IT consulting firms aren’t able to look beyond the technical, and think about the day-to-day applications of systems.
Our goal is always to align your IT with your actual needs.
The Network Now team creates solutions that will realistically benefit your business on a daily basis, and are applicable in real-world situations.

IT Consulting Service

You can expect:
• Vendor-agnostic solutions – based on known technology standards and best practices
• Technology and business acumen – a unique mix often missing from other providers
• Full IT Services – including planning, procurement, implementation, and ongoing management

Whether it is an IPv6 deployment to a jump into the cloud…

Let us help you

IT security

We understand security is important and, more importantly, what it means when it has been compromised. Our system integration implements reliable security measures that enable the identification and prevention of possible threats.

We always recommend a defence-in-depth strategy for your business:
• Blocking network based attacks
• Examples: firewall, antivirus gateways, secure email, spam protection, and secure web filtering, intrusion detection and prevention
• Blocking host based attacks
• Examples: personal antivirus, personal firewalls, spyware removal, host intrusion and malware prevention
• Eliminating security vulnerabilities
• Examples: patch configuration management and compliance, vulnerability management and penetration testing
• Safely supporting authorized users
• Examples: MFA, strong passwords, VPNs, secure remote access, file encryption, ID access and management
• Tools to minimise business losses and maximize effectiveness
• Examples: backup (hard and soft/ online and offline), log management and event correlation, regulatory compliance tools

IT security Service

Each layer builds upon the previous one and if a layer is “skipped” then your company is vulnerable and at risk. Ideally your company implements each of these layers for a secure network and computing environment, however, it may be cost prohibitive.
Network Now can assist you in determining the best security strategy for your company that minimises the risks to your data, network and users.

Let’s talk Security

Virtualisation and HCI

Virtualisation and in particular Hyperconvergence, provides unmatched flexibility and performance by allowing you to move workloads from one virtual workspace to the next, maximizing server resources on the fly and simplifying your deployment and support costs.

Virtualization can help your company by offering:

• Fast provisioning and dynamic load balancing – for improved application performance
• Simplified disaster recovery – virtualization’s single-system image makes recovery painless
• Consolidated servers with optimized workloads – increase utilization to accomplish more with fewer servers
• Reduced energy needs – fewer servers means lower electricity and cooling bills and a smaller carbon footprint

Let’s talk Virtualisation

Wireless and Mobility

Wireless LAN technology is bringing new productivity to enterprises, allowing access for more people more of the time. At Integration Partners, our Wireless and Mobility solutions offer the latest mobile technologies, seamlessly integrated into your network infrastructure.

We use best-of-breed technology for intelligent access points that reach every corner of your campus. We can provide solutions for all wireless devices, including smartphones, laptops and IP phones. And, our mesh network portfolio of products offers the most flexible, comprehensive wireless solution available today, with smart antennas, integrated and adaptive routing capabilities and advanced security enhancements. We can even integrate Unified Communications into your wireless solution, so your remote workers have a full set of tools that match the office work environment.

Naturally, our wireless solutions are highly secure, scalable and fully supported by our engineering team, so you can run your business with confidence–anywhere, anytime.

Also, we can perform active and passive site surveys to either prepare your environment or check your deployment for full covereage.
Mobile Device Management and Identity Access Management MDM/IAM ) gives you the end-to-end visibility and control of enterprise IAM all the way to mobile endpoints. And you’ll realize significant operational efficiencies through improved enforcement of policy and controls around mobile access.
We can implement both Cloud based and On-Premise/Controller based Solutions for both WLAN and MDM/IAM
We prefer Cisco/Meraki, Xirrus and AirWatch


• MDM Integration
• Secure Guest provisioning solutions
• Voice & multimedia applications
• Integration to existing directories.
• 802.11n/ac, WLAN security switch clustering
• Location & identity-based controls
• WIDS/WIPS protection for hack prevention
• Wireless performance monitoring
• Site-surveys (Active/passive)

Unified Communications

In today’s hyper-competitive business climate, teamwork and collaboration are essential components of success for all enterprises regardless of size or vertical. As a result, we all have a need to communicate and share experiences, knowledge, ideas and opinions—anytime, anywhere.
“Any device and anywhere” is what the workforce is expecting when trying to get in touch with co-workers, customers and associates.
Some customers require Skype for Business or a Cisco solution comprising of CUCM at the heart and IM&P with Jabber. We have experience in deployment of these and more.
Video communications are also gaining more traction as mobile speeds are evolving and the NBN rollout advances and higher compression codecs are to be released.
There are hosted and on premise solutions available depending on what your requirements are such as:

Collaboration and UC are constantly evolving. There is a move towards smarter meetings with a cognitive experience using machine learning and artificial intelligence to provide more information to participants. Contact centres also being more tightly integrated with data feeds to give the best CRM and omni-channel experience. These are possibilities that can be explored to step up from your existing service levels.

Let’s talk UC

Business Continuity and DR

This used to be the realm of the top end of town but every company needs to be prepared for disasters: either natural (as we helped customers during QLD floods) or man made (internal issues, external security breaches).
The advent of cloud computing and mechanisms such as moveable and elastic workloads in the cloud or on-prem , disk capacity increases, higher bandwidths, SAN, backup as a service and more, have made the idea of BC and DR more tangible to SMBs and other enterprises that always thought it was too expensive.
Every critical application in the enterprise has to be part of a business continuity plan because companies depend on the availability of those applications to reliably support business transactions. Business continuity plans must encompasses the planning, preparatory and related activities which will ensure that an organisation’s critical business functions will either continue to operate despite serious incidents or disasters that might otherwise have interrupted them, or will be recovered to an operational state within a reasonably short period.
The best practices approach to business continuity requires that three critical areas be addressed:

Resilience: critical business functions and the supporting infrastructure are designed and engineered in such a way that they are materially unaffected by most disruptions, for example through the use of redundancy and spare capacity (think: Amazon EC2 instances);

Business Continuity and DR

Recovery: arrangements are made to recover or restore critical and less critical business functions that fail for some reason (think: Backup as a Service or on premise solutions).

Contingency: the organisation establishes a generalized capability and readiness to cope effectively with whatever major incidents and disasters occur, including those that were not, and perhaps could not, have been foreseen. Contingency preparations constitute a last-resort response if resilience and recovery arrangements should prove inadequate in practice (think: temporary office with remote access in case of a natural disaster)

At Network Now, we have been providing end to end solutions in business continuity for over a decade, offering consulting services to develop business continuity plans and the project methodologies needed to put those plans into operation.

Let’s talk Business Continuity